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Your link is live. This guide covers everything you need — where to share it, what happens when someone clicks it, how to read what comes back, and what to do next. Read it once and you'll know exactly how Thayne fits into your working day.
What happens when someone clicks your link
When someone clicks your link, they land on a clean conversation page. No sign-up. No form. No friction. They just start talking to an AI that sounds like you — because it's configured entirely around your voice, your business, and the kind of enquiries you want.
The AI works through the conversation naturally. It asks the probe questions you set up, picks up on fit signals and red flags, collects their contact details, and closes the conversation in one of two ways: a warm handoff to you if they qualify, or a clean, respectful exit if they don't. Either way, your enquirer leaves the conversation feeling like they spoke to someone who knew what they were talking about.
Once the conversation ends, an intelligence profile is generated automatically and appears in your Conversations dashboard. The whole thing runs without you. Conversations can come in at midnight on a bank holiday and the profile is sitting there waiting when you next open your laptop.
You never need to be available in real time. That's the point. The AI handles it whenever the enquirer starts — your job is to look at what came back and decide what to do with it.
Reading an intelligence profile
Every completed conversation generates an intelligence profile in your dashboard. This is the core of what Thayne does — it takes a raw conversation and turns it into something actionable. Here's what each part of the profile contains.
The fit tier is the fastest signal. If you've configured your tiers well, you should be able to look at a conversation, see the tier, and know within seconds whether it needs your attention today, later, or not at all. The transcript and intelligence tab are there for when you want to go deeper before a call.
What to do with a good fit
When an Exceptional or Good Fit conversation comes in, the workflow is the same every time. Follow it consistently and you won't miss a lead worth having.
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1Read the intelligence profile. Open the conversation in your dashboard. Check the fit tier first — it tells you immediately whether to act. Then skim the contact details and, if it's a conversation worth pursuing, open the Intelligence tab for the full briefing doc. This takes under a minute and gives you everything you need before you do anything else.
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2Send the follow-up draft (Pro). If you're on Pro, you've enabled follow-up on this fit tier in your link editor, and the enquirer left their contact details, a Follow Up button will appear on the conversation. Click it and Thayne generates a personalised message based on what was actually said — not a template, a draft that references their specific situation. Read it, adjust the tone if needed, and send it from your own inbox or WhatsApp. It takes about 90 seconds. You can enable follow-up on up to two tiers per link.
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3Open the intelligence tab before your call. Go to the conversation and open the Intelligence tab. The briefing doc gives you five sections: who this person is, how to open the call, what to establish, the one flag to watch for, and a suggested close. If you want to go deeper, the intelligence chat lets you ask anything about this specific conversation. Read the briefing doc in two minutes and you'll walk into the call knowing more about this person than you would from a 20-minute intake form.
If your link is configured well, Not a Fit conversations should never reach your phone. The AI closes them out before you ever have to deal with them. Your only job is to focus on the people who are actually worth your time.